Small sites
Starter
On request
up to 1,000 messages/mo
- 1.000 Nachrichten/Monat
- „Powered by Mignuti Chatbot"-Badge
- PDF + URL-Crawl
- E-Mail-Support
Pricing
A plan that fits you.
Price scales with messages per month — not seats. 7-day free trial, then we'll quote a plan matched to your volume.
Start for free
7-day free trial · no credit card
100 messages, 1 project, "Powered by Mignuti Chatbot" badge.
Growing SMBs
Standard
On request
up to 5,000 messages/mo
- 5.000 Nachrichten/Monat
- Custom-Branding
- „Powered by"-Badge abschaltbar
- Lead-Capture
- Transcript-Export
- Slack-Notifications
Multi-project + white-label
Pro
On request
up to 20,000 messages/mo
- 20.000 Nachrichten/Monat
- 5 Projekte · 5 Sitze
- Vollständiges White-Label · Custom-Domain
- „Powered by"-Badge abschaltbar
- Master-Style (Multi-Projekt-Theme)
- Sammelrechnung
- Priorität-Support
Enterprise
Tailor-made
On request
From 6+ projects, > 20,000 messages, or with SLA / compliance requirements.
Request a callWhat's included on top
- Unbegrenzte Projekte, Nachrichten und Sitze
- „Powered by"-Badge abschaltbar
- Custom-MSA mit Vertragsanhängen
- 99,9 % SLA mit Penalty-Klausel
- Dedicated EU-Hosting (Frankfurt oder Stockholm)
- SSO (SAML 2.0 / OIDC)
- Audit-Logs · 7 Jahre Aufbewahrung
- Customer-Success-Manager · Quartals-Reviews
- Compliance-Anhänge (ISO 27001, BSI C5, SOC 2)
Compare features
Every feature side-by-side. No hidden gotchas.
| Feature | Starter | Standard | Pro | Enterprise |
|---|---|---|---|---|
| Volume | ||||
| Messages / month | 1,000 | 5,000 | 20,000 | unlimited |
| Projects | 1 | 1 | 5 | unlimited |
| Team seats | 1 | 1 | 5 | unlimited |
| Knowledge sources | ||||
| PDF upload | ✓ | ✓ | ✓ | ✓ |
| URL crawler | ✓ | ✓ | ✓ | ✓ |
| Q&A pairs | ✓ | ✓ | ✓ | ✓ |
| Sitemap.xml import | — | ✓ | ✓ | ✓ |
| Storage per project | 25 MB | 100 MB | 500 MB | 5 GB |
| Branding | ||||
| "Powered by Mignuti Chatbot" badge | always on | on by default · togglable | on by default · togglable | on by default · togglable |
| Custom colors / logo | ✓ | ✓ | ✓ | ✓ |
| White-label domain | — | — | ✓ | ✓ |
| Master-style (multi-project) | — | — | ✓ | ✓ |
| Conversion + workflows | ||||
| Source citations | ✓ | ✓ | ✓ | ✓ |
| Lead-capture form | — | ✓ | ✓ | ✓ |
| Live-chat handover | — | — | ✓ | ✓ |
| Webhook API | — | — | ✓ | ✓ |
| Slack / Email notifications | — | ✓ | ✓ | ✓ |
| Analytics + quality | ||||
| Transcript retention | 30 days | 90 days | 365 days | 7 years |
| Pending-questions board | ✓ | ✓ | ✓ | ✓ |
| Bot-health audit (25 cases) | — | — | ✓ | ✓ |
| A/B testing of system prompts | — | — | ✓ | ✓ |
| Compliance + security | ||||
| EU data residency (Frankfurt) | ✓ | ✓ | ✓ | ✓ |
| EU-AI-Act Art. 50 disclosure | ✓ | ✓ | ✓ | ✓ |
| DPA / AVV downloadable | ✓ | ✓ | ✓ | ✓ |
| Audit-log retention | 90 days | 2 years | 2 years | 7 years |
| PII redaction (Presidio) | ✓ | ✓ | ✓ | ✓ |
| SSO (SAML 2.0 / OIDC) | — | — | — | ✓ |
| Dedicated EU hosting | — | — | — | ✓ |
| ISO 27001 / SOC 2 attachments | — | — | — | ✓ |
| Support | ||||
| Email support | community | business hours | priority | 24/7 + DACH phone |
| Onboarding call | — | 30 min | 60 min | Customer-Success-Manager |
| SLA | — | — | 99.5 % | 99.9 % + penalty |
Fair overage handling — the bot stays online. A hard cap protects you from runaway bills. Pricing is matched to your volume — ask us for a quote.