EU AI-Act Disclosure Statement

Art. 50 EU Regulation 2024/1689. Last updated: 2026-04-23.

1. Nature of the AI system

Mignuti Chatbot is a general-purpose AI system deployed as a retrieval-augmented chatbot. It combines:

• Embedding model: OpenAI text-embedding-3-small (US, under EU SCCs)
• Primary LLM: Anthropic Claude Haiku 4.5 — Anthropic PBC (USA), safeguarded by the EU-US Data Privacy Framework + EU SCCs 2021/914; personal data is automatically redacted before transfer (PII redaction)
• Fallback LLM: Microsoft Azure OpenAI GPT-4o-mini (EU region, no training on customer data)

2. Transparency to end-users

Every mignuti-chatbot-powered chat widget displays a permanent, unblockable notice: "This chat uses AI. Responses may be inaccurate. Do not share sensitive personal data." — rendered in the user's detected language.

3. Human oversight

The customer (business operator of the widget) is responsible for monitoring AI outputs. Mignuti Chatbot provides: conversation logs, similarity-score flagging, thumbs-down reports, and pending-question inboxes as oversight tooling.

4. Prohibited deployments

Customers agree not to deploy Mignuti Chatbot for:

• Emotion recognition in workplaces / schools (Art. 5(1)(f))
• Biometric categorization based on sensitive attributes (Art. 5(1)(g))
• Predictive policing (Art. 5(1)(d))
• Untargeted scraping of facial images (Art. 5(1)(e))

5. Risk classification

Mignuti Chatbot itself is a limited-risk AI system under Art. 52. Customer use-cases may move into high-risk categories (Art. 6) — it is the Customer's obligation to assess and, where applicable, conduct a Fundamental Rights Impact Assessment (FRIA) before deployment.

6. Training data

Mignuti Chatbot does NOT fine-tune or further-train the underlying LLMs on customer content. The LLM providers are contractually barred from training on customer data; provider-side retention follows their respective commercial terms (e.g. the Anthropic Commercial Terms).

7. Contact

AI Compliance Lead: ai-compliance@mignuti.com