Use case · consulting
Chatbot for consulting firms — services, cases, team, discovery-call qualification
The problem
Your website attracts the wrong inbound — students looking for free advice, junior recruiters, vendors pitching tools. Real prospects (CXOs at €5M-€500M companies) get diluted in the noise. Senior partners can't pre-qualify at scale.
How Mignuti Chatbot solves it
Upload your service-pages + case-study summaries + team-bios. Mignuti Chatbot answers what you do, who you've helped, why you're different. The hot-lead filter (intent-classifier + lead-score) auto-routes serious inquiries to your partner Slack within 30 seconds, with a complete conversation context. Tire-kickers get a polite 'have a look at our resource library' — no human time wasted.
Example questions
- What industries do you specialize in?
- Do you have a case study for SaaS scale-ups?
- Who would lead my engagement?
- What's your typical engagement length?
- Can you do a fixed-price project?
- How do you measure success?
FAQ
Will the bot give actual consulting advice?
No — the system prompt explicitly refuses prescriptive recommendations without scope. The bot describes your firm's approach (case studies, methodology) but never says 'you should restructure your supply chain' to a stranger. Hot-leads get routed to a partner instantly.
Can the bot filter cold from hot inquiries?
Yes — every conversation is scored on lead-intent (8-bucket classifier: discovery, RFP, vendor, student, ...). Score ≥ 70 fires a webhook to your CRM/Slack within 30 seconds, with the full transcript. Score < 30 gets a soft handoff to your blog or whitepaper library.
How sensitive is the data?
Conversation data is stored encrypted in EU-Frankfurt. PII (emails, phone numbers, IBANs) is automatically redacted before any AI call — AI responses run via Anthropic (USA, EU-US DPF + EU SCCs). DPA (Art. 28 GDPR) included on every plan.